FAQ – Important Information at a Glance

Find quick and clear answers to common questions about products, orders, technical specifications, and more—for a seamless experience

What is XOOO Mechatronics GmbH and what does your company do?

We are an innovative technology company that develops and markets mechatronic solutions – particularly axial flux motors, control units, and a no-code development platform (XOOO Builder).

What are axial flux motors and what advantages do they offer?

Axial flux motors are characterized by their compact design, high power density, and superior efficiency – ideal for applications with limited installation space and high energy requirements.

What application areas are your products suitable for?

Our solutions can be used in electric mobility, industrial automation, robotics, aerospace, manufacturing, agriculture, construction machinery, municipal technology, and individual special projects.

What voltage classes do your motors and controllers cover?

Our systems support voltages between 48 V and 800 V. Exact values can be found in the respective technical data sheets.

How efficient are your drive systems?

Our motors and controllers achieve exceptionally high efficiency through optimized design, intelligent thermal management, and advanced software algorithms.

Are your products modular and scalable?

Yes – both hardware and software are modularly designed and can be flexibly adapted to different requirements.

What does 'no-code platform' mean for you (XOOO Builder)?

With the XOOO Builder platform, control software and applications can be created via drag-and-drop – without traditional programming, but with maximum flexibility.

Do you offer custom solutions?

Yes, we develop customized solutions for torque, size, software interfaces, and more – precisely tailored to our customers' needs.

How are your motors integrated into existing systems?

Our products offer standardized electrical and digital interfaces that enable easy integration into existing systems.

What communication protocols do your controllers support?

Our controllers support protocols such as CAN, EtherCAT, Modbus, and others depending on the application area.

How does your technical support work?

We offer technical consulting, commissioning support, firmware updates, and regular maintenance for all our products.

What are the delivery times?

Standard products are usually available within a few weeks. Individual customizations take longer depending on the project scope.

What warranty do you offer?

We provide 12 to 24 months warranty depending on the product. Extended agreements are possible upon request.

How is quality ensured?

All products undergo strict testing procedures according to ISO 9001 and are extensively tested before delivery.

How sustainable are your solutions?

Our motors and systems are energy-efficient, emission-free in operation, and meet international environmental standards.

Can I get a test device or evaluation set?

Yes – we offer evaluation kits for many products to test functions and performance in advance.

Do you support application development?

Yes – our team offers consulting, simulations, integration, and software support for individual projects.

How are prices calculated?

Costs depend on performance, configuration, and quantity. Contact us for an individual quote.

How can one become a partner or distributor of XOOO?

Interested companies can contact us via the contact form or partner program – we review each inquiry individually.

How do I get technical documentation or CAD data?

Data sheets, manuals, and CAD files are available upon request or NDA agreement.